Frequently Asked Questions

At Root Group Psychological Corporation, we offer a wide range of psychological services including individual therapy, family therapy, and group therapy.

Please contact us for cash pay rates and payment options. 

Yes, Optum, United Healthcare,  Aetna, and Cigna are accepted. 

Dr. Madison Randolph is a contracted provider with Rula, accepting Anthem, MHN. Kaiser Permanente (Southern Cal), Tricare West,  and Decent

Yes!  I can provide you will a superbill, which could potentially be reimbursed by your insurance . Please contact your insurance company to see what the reimbursement rate would be for out-of-network providers.

Additionally, a single-case agreement could be another option for when in-network providers are unavailable. Please check with your insurance company to address this option.  

Appointments must be cancelled 24 hours in advance to avoid a charge of a full session fee.

Therapy sessions at Root Group Psychological Corporation typically last for 53 minutes, but the duration may vary depending on the type of therapy and the needs of the client.